Mexico’s telecommunication infrastructure is constantly improving and nowadays there is a whole range of service from land-line to high-speed Internet (ADSL) services, as well as the latest GSM and 3G mobile technologies. You should expect your costs to be significantly higher than in the U.S.
The telecommunications industry is dominated by Telmex, which used to be a state-owned monopoly. More than 90% of local connections still belong to Telmex; alternative providers include Axtel, Alestra, and Marcatel.
The Mission policy requires all employees to maintain at least one land-based telephone line at their residences at all times (mobile phones don’t count). Residences should already have a functioning telephone line and at least one phone unit installed upon arrival. Beginning on the first day of occupancy, employees are responsible for paying all costs associated with telephone service for the duration of their occupancy.
Paper Telmex bills are usually delivered directly to residences or to building management. Bills are in the name of the residence’s owner or the landlord; this should not be changed so as to maintain continuity in telephone service. Employees are responsible for paying their phone bill monthly and for any additional late charges or charges associated with loss of service due to late payment.
There is a fixed charge for local calls – approximately $1.50 pesos, regardless of how long the call lasts. Some line rental packages offer a fixed or unlimited number of free local and/or national calls. Please refer to the phone dialing instructions for code information.National and international calls vary in price according to time of day and distance. International calls are very expensive by U.S. standards.
The cheapest phone calls are made over the Internet. Also, Telmex and Cablevision offer international call at lower rates when you sign up for a combined phone and Internet packages. With the advent of VOIP (Voice Over Internet Protocol), you can now make very low cost calls virtually anywhere in the world. Many employees use Skype, Vonage, and MagicJack.
When arriving in Mexico, many people are tempted to continue using their GSM phone. Keep in mind that cellular rates here are much higher than in the U.S. and the roaming charges can mount up surprisingly quickly.
Nextel phones tend to be used by people who need to communicate on a regular basis throughout the day. The monthly line rental rate is higher than that of other cell phone providers (due to the walkie-talkie, two-way calls feature).
There are a few choices of television providers, including Cablevision (cable), Sky (satellite), and Dish Mexico. Cable is more reliable but satellite offers a lot more choice in terms of channels. Digital version of Dish Mexico now also include a menu option of programming in English, which is a nice features as most channels on cable are in Spanish.
Installation costs vary a great deal and you, most likely, will be locked into a two-year contract. Your bill will arrive on a monthly basis and can be paid at local banks, online, in some grocery or convenience stores.
Cablevision offers a variety of packages and promotions. You can bundle your cable with Internet & phone. Most likely, you’ll have to sign a one-year contract and pay your bill monthly. Dish Mexico is becoming a major competitor on the market. There is a good variety of packages but the company generally requires a two-year contract. Sky TVis yet another option. However, channels are mostly in Spanish with a few channels in English (with Spanish subtitles). All these companies have different packages and specials vary from time to time. It is better to call and get an up-to-date information and pricing. You can claim IVA through the personal IVA submission.
PHONE NUMBERS AND DIALING INSTRUCTIONS
important telephone numbers
|Fire Department:Police (San Pedro):Natural Gas Company:
|Water issues:Red Cross HQ:Emergencies (San Pedro):
|Monterrey to Monterrey:Monterrey to other Mexico cities:Monterrey to USA:||8 Digits01+Area code + Number001+area code + Number|
U.S.A. to Mexico
|To Mexico City cell phone:To Mexico City landline:To Monterrey cell phone:
To Monterrey landline:
|011 + 52 + 1 + 55 + 8 Digits011 + 52 + 55 + 8 Digits011 + 52 + 1 + 81 + 8 Digits
011+ 52 + 81 + 8 Digits
Monterrey to Mexico-City
|Monterrey land-line to Mexico-City land-line:
Monterrey land-line to Mexico-City cell-phone: Monterrey cell-phone to Mexico-City cell-phone:
Monterrey cell-phone to Mexico-City land-line:
|(01)(55) + 8 Digits(045)(55) + 8 Digits(55) + 8 Digits
(55) +8 Digits
Monterrey to Monterrey
|Monterrey land-line to land-line:Monterrey land-line to cell-phone:Monterrey cell-phone to land-line:
Monterrey cell-phone to cell-phone:
|8 Digits(044) (81) + 8 Digits8 Digits
(81) + 8 Digits